Payment Policy
Payment Policy
Last Updated: January 2025
At Momsdelyt™, we strive to provide a smooth and secure payment process for all our customers. Please take a moment to review our payment policy, which outlines how payments are processed, and our cancellation and refund procedures.
1. Accepted Payment Methods
We offer several convenient payment methods for you to complete your order on www.momsdelyt.com:
- Credit Cards (Visa, MasterCard, American Express, etc.)
- Debit Cards
- Net Banking
- UPI (Unified Payments Interface)
- Wallets (PhonePe, Google Pay, etc.)
- Razorpay Payment Gateway: All online transactions are securely processed through Razorpay, a trusted third-party payment gateway that ensures your payment information is handled safely.
2. Payment Security
We take the security of your financial information seriously. All transactions on www.momsdelyt.com are encrypted and processed via Razorpay’s secure payment gateway. Your card details and personal information are never stored on our servers.
3. Order Confirmation and Payment
- Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase.
- Payment is required at the time of placing the order. Your order will not be processed or dispatched until the payment is successfully received and confirmed.
4. Cancellation of Orders
- If you wish to cancel your order, you can do so before it is dispatched. Once the order has been dispatched, cancellation is no longer possible.
- Cancellation Charges: Please note that a 2% deduction from the total amount paid will be applied in case of order cancellation. This deduction is made to cover the payment gateway charges imposed by Razorpay. The refund (after the 2% deduction) will be credited to your original payment method.
5. Refunds
- Refund Process: In case of a cancellation (before dispatch), we will process your refund after the cancellation request has been confirmed. The refund amount (after the 2% deduction) will be credited to your original payment method within 5-7 business days.
- Delayed or Incorrect Orders: If you have received a wrong or delayed order, please contact us immediately at support@momsdelyt.com. We will investigate the issue and process a full refund if necessary, in accordance with our Refund Policy.
6. Payment Disputes
In case of any issues related to payment (such as unauthorized charges, double charges, or incorrect amounts), please contact our support team immediately. We will assist you in resolving the dispute and ensure the correct amount is refunded or adjusted if required.
7. Taxes and Charges
- All prices on www.momsdelyt.com are inclusive of applicable taxes. The total price of your order will be displayed at checkout before payment is made.
- Any additional charges, such as delivery fees or taxes, will also be clearly outlined before finalizing your order.
8. Changes to the Payment Policy
We may update or modify this Payment Policy at any time. Any changes will be posted on this page, and the updated version will be effective immediately upon posting. We encourage you to review this page periodically for any updates.
9. Contact Us
If you have any questions or concerns regarding payment or refunds, please don’t hesitate to reach out to us at:
- Email: support@momsdelyt.com
- Phone: [Mob: +91 805000 4537 / +91 8861997113 Tel: 080-3161 7743 ]
- Registered Office Address: No 49, Survey No 77, Ground Floor, Sheerin Tower, Sri Sai Brundavana Layout, Kagalipura, Uttarahalli Hobli, Bangalore, Karnataka. Pincode: 560082.
Thank you for choosing Momsdelyt™! We look forward to serving you and making your dining experience as convenient and seamless as possible.
